Quality Assurance Executive - Techception

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Quality Assurance Executive

Job Opening at Techception

Job Description:

Techception is looking for a Quality Assurance Executive(QAE). An ideal candidate is responsible for assessing the performance of our Sales Executives who deal with our existing and potential customers. As a QA Executive you will monitor the inbound and outbound calls and emails responses. You will have to ensure technical accuracy, customer service performance, and conformity to company policies and procedures

Job Responsibility :

● Research industry-related topics (combining online sources, interviews, and studies).

● Write clear marketing copy to promote our products/services.

● Proofread and edit blog posts before publication.

● Submit work to editors for input and approval.

● Coordinate with marketing and design teams to illustrate articles.

● Conduct simple keyword research and use SEO guidelines to increase web traffic.

● Writing Quality Blogs based on the topics assigned.

● Identify gaps in our content and recommend new topics.

● Ensure all-around consistency (style, fonts, images, and tone).

● Update website content as needed.

Job Requirements:
- ● 0.5-2 years Call Center Experience.
- ● A Bachelor’s Degree is a plus.
- ● Excellent verbal, written, and interpersonal communication skills.
- ● Outstanding customer service skills and dedication to providing exceptional customer care.
- ● Must be a self-motivator and self-starter.
- ● Focus on quality and customer service.
- ● Exceptional listening and analytical skills.
- ● Solid time management skills.
- ● Creative ability & writing proficiency.
- ● Ability to multitask and successfully operate in a fast-paced, team environment.
- ● Must adapt well to change and successfully set and adjust priorities as needed.
- ● Must be proficient with Microsoft Office (intermediate Word, basic Excel).

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North America

Techception HQ
7777 Leesburg Pike #5LS
Falls Church, VA 22043

Europe

Techception LTD. (UK)
85 Great Porland Street
London, England W1W 7LT

Australia

Techception Pty Ltd
12/2 Classic Way
Burleigh Waters, QLD 4220

Middle East

Techception (SMC-PRIVATE) Ltd
22/23, Corniche Road
Phase 4, Bahria Town, 44000.

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Legal

Made with ♥ in Virginia.

Copyright Techception 2023. All rights reserved.

DMCA Notice: Techception is committed to safeguarding intellectual property rights and ensuring a respectful online environment. We expect all visitors and users of our services to uphold the same values. In accordance with the Digital Millennium Copyright Act of 1998 (DMCA), Techception takes copyright infringement seriously and will take decisive action against any party that infringes upon Techception’s services and/or the Techception website (referred to as the “Site”).

Trademark Disclaimer: Techception is a registered trademark property of Techception LLC, registered with the United States Patent and Trademark Office (USPTO) under Serial No. 97819883. Unauthorized use of the trademark without written permission is strictly prohibited. All third-party trademarks (including logos and icons) referenced by Techception remain the property of their respective owners. Unless specifically identified as such, Techception’s use of third-party trademarks does not indicate any relationship, sponsorship, or endorsement between Techception and the owners of these trademarks. Any references by Techception to third-party trademarks are to identify the corresponding third-party goods and/or services and shall be considered nominative fair use under trademark law.

Trademark Disclaimer: Techception is a registered trademark property of Techception LLC, registered with the United States Patent and Trademark Office (USPTO) under Serial No. 97819883. Unauthorized use of the trademark without written permission is strictly prohibited. All third-party trademarks (including logos and icons) referenced by Techception remain the property of their respective owners. Unless specifically identified as such, Techception’s use of third-party trademarks does not indicate any relationship, sponsorship, or endorsement between Techception and the owners of these trademarks. Any references by Techception to third-party trademarks are to identify the corresponding third-party goods and/or services and shall be considered nominative fair use under trademark law.