Dealership marketing is an essential part of any successful auto dealership business. Implementing effective marketing strategies and ideas for auto dealerships can help you land more leads, boost sales, and ultimately help you develop a customer base that’s devoted to your brand.
Marketing for auto dealerships is a pivotal part of any thriving business. By utilizing the right marketing strategies, concepts, and tactics, auto dealerships can draw more prospects, augment sales, and create a faithful client base.
In this blog, we’ll share some amazing dealership marketing tips to help you gain an advantage over the rest of the competition and generate more leads. Are you ready?
Let’s go then.
Dealership Marketing Tip #1 Create your own Website
As an auto dealership business, you may be wondering if having your own website is worth the investment. After all, what’s wrong with just using billboards and TV commercials? You might be wondering why should an auto dealership business have its own website?
For starters, having your own website will let potential customers see what you have in store. They don’t necessarily have to be present physically. They might be interested in the prices you offer and if they like to know more, they could contact your auto dealership directly.
On your website, you can provide information about your auto dealership on your website, like your opening and closing timings, dealership location, and even contact information.
You can be as creative as you want with your website. Put up videos, animations, high-quality photos – anything to grab your viewers’ attention. Just make sure not to overdo it. Nothing screams unprofessional more than a website that has gimmicky visual elements all over the place. Maintain a balance.
The main reason why a website is important is because most buyers tend to search for a car they want to buy on the internet first. Wouldn’t it be great if they saw a deal at your dealership first? Creating an amazing website is the first step toward your dealership marketing goals.
Websites are everywhere! It doesn’t matter what type of business you have, you could build an awesome, fully customized website for your auto dealership business. You can feature all the new and used cars available at your dealership.
Protip: Have a “live chat” option on your website so that whenever someone has a question about something, you can answer them straight away. Usually, when someone has a question, they’re interested in the car and are looking to make the final decision soon. This is a great way to nurture leads. You can also assign a salesperson specifically for the live chat so potential customers are given accurate and detailed information about the car.
Dealership Marketing Tip #2 Get a CRM tool
Are you tired of struggling to keep track of your customer data and sales leads? Look no further than a CRM tool to help streamline your dealership marketing efforts.
A CRM tool, or customer relationship management tool, can bring many advantages to your auto dealership business. A CRM is the best tool if you want to have a hassle-free platform for all your leads, sales and contacts. This includes their contact information, buying history, and communication preferences. You can also sort your auto dealership marketing efforts and provide a better customer experience through a CRM.
A CRM tool is helpful in tracking your sales leads and following up with potential customers. By having a clear view of where each lead is in the sales funnel, you can prioritize your efforts and close more deals. For example, if a lead has shown interest in a specific car model, you can follow up with them and provide them with more information or a personalized offer for that lead.
You can also improve your dealership marketing efforts by having a look at the data and analytics provided by a CRM tool. It allows you to analyze customer behaviors and this way you could gain valuable insights into what’s working and what needs improvement in all your dealership marketing campaigns. Maybe you notice that customers are responding well to a certain type of email campaign, prompting you to adjust your strategy and focus on the approach that works well.
Lastly, a CRM tool can help you save time and improve efficiency. You can automate tasks like sending out texts or email campaigns and follow-ups and don’t need to check up on them manually for each customer. This way, you can focus on more important tasks of your business. This can ultimately lead to increased productivity and revenue for your dealership.
Using a CRM tool has a number of potential benefits for your auto dealership business. From personalized car dealership marketing to improved data and analytics to time-saving automation, a CRM tool is a valuable investment for any dealership looking to improve your marketing strategy. So, don’t hesitate to explore the options and see how a CRM tool can benefit you.
Dealership Marketing Tip #3 Invest in SEO
Investing in SEO for your auto dealership business has numerous advantages, and it’s an important dealership marketing strategy.
Let’s talk about the power of search engines. People are using them to find everything from the best pizza joint in town to a new car dealership. Let’s say your auto dealership isn’t showing on the first page when someone searches for Used Chevy, then it’s unlikely that customers are coming your way. That’s where SEO comes in, making sure your dealership is ranking high on those search engine results.
But why is that so important? Well, think about the last time you needed to find something online. Did you scroll through pages and pages of search results, or did you click on one of the top few links? I’m guessing it was the latter. And your potential customers are no different. If you’re undetectable on the web, then they’ll probably move on to the next dealership.
You can also target the right audience by investing in SEO. You can use the right keywords for your website so you can attract potential customers who are actively searching for what you have to offer.
Unlike traditional advertising methods that require ongoing expenses, SEO is an investment that can continue to pay off over time. You’ll observe higher search engine rankings and more people will start visiting your website with time.
So, summing up, investing in SEO for your auto dealership business is important because it helps you reach more potential customers, target the right audience, and it is beneficial in the long term.
Plus, it’s a lot more amusing than losing out on business because your dealership is buried on the 10th page of Google search results.
Dealership Marketing Tip #4 Use Video Marketing
Video marketing or making video commercials isn’t something new in the dealership business and most dealerships are well-known for their funny, witty commercials. These videos can be a great way to market your brand and a catchy phrase or sentence will definitely stick longer with customers.
Here are some benefits of video marketing for auto dealerships:
Video content is probably the most engaging form of marketing and it has the power to capture the viewer’s attention for much longer than text or images alone. Commercials are arguably the most common and most widely used tactic for auto dealership marketing and it has a proven track record as well. Potential customers are more likely to remember your video commercial than remember something they read on a brochure or an image.
By using video content in your car dealership marketing strategy, you can improve your search engine rankings at the same time. Google and other search engines favor video content and are more likely to feature your dealership in search results if you have engaging video content.
Video content also has the power to tell a story visually and it can enhance customer experience by providing a more detailed and immersive look at your dealership’s offerings.
Dealership Marketing Tip #5 Partnering with Local Businesses
Partnering with a few of the local businesses or even local communities to promote your dealership could prove to be a great way of expanding your auto dealership and finding new customers.
There’s always room for in-person marketing at local events during festivals or holidays, so look out for opportunities like these to collaborate with local businesses that share your target customers.
First of all, partnering with local businesses can help you tap into a new customer base. By collaborating with businesses in your area, you can reach potential customers who may not have known about your dealership otherwise. When you strike up a deal with a popular local restaurant, you can reach their customers as well and you might never who’s out looking for a new car.
Your dealership business may become more popular within the neighborhood as you collaborate with local businesses. You may promote your dealership as a reputable and trustworthy brand by becoming an active member of community events. One way to do this is by working with a local charity and supporting their events to show your concern for the area and this can assist with building your reputation.
Partnering with local businesses can also lead to cost savings. By collaborating with other businesses, you can share marketing expenses and reach a larger audience with a smaller budget. For example, if you decide to partner up with a local radio station to air a joint ad campaign on the radio, you can divide the costs and those ads can enable you to reach a different type of audience. This is an effective marketing tip for auto dealerships as it helps to promote their brand.
Dealership Marketing Tip #6 Try Facebook Business Page
Auto dealerships can have tremendous success through Facebook business pages if used in the right way. People scrolling through their Facebook feed will probably end up seeing posts they like, and it can easily be one of your car deals. You can use sponsored ads to target people based on their likes and if they’re in the market to buy a car, your sponsored posts will reach them quickly.
Facebook can help you sort all the profile visits on your page and you can see who’s visiting your profile, and who likes or comments on your posts. This can give you a better overview of potential customers and you can target them based on their likes. Auto dealerships can benefit from online advertising on Facebook and the data collected from these campaigns can help dealership owners to see which ads are doing better so they can adjust budgets accordingly.
Dealership Marketing Tip #7 Focus on Customer Reviews
I know this isn’t something entirely new but focusing on customer reviews and making sure that you receive positive ratings is the backbone of any good business. Buying a car is a huge decision and one that’s not made too often by people so chances are, they will leave a review whether they get a good deal or not so others can benefit from it. It’s hard to get away with poor customer service these days because of all the review sites and apps.
It doesn’t matter what you’re buying, once you Google it and read the reviews you get a better idea of where to buy from and which place has the best deals. So focusing on your customer reviews is also an important part of your dealership marketing strategy. Once people start trusting you and are happy with the service they receive, you’ll likely have a kind of word-of-mouth marketing through these satisfied customers which is a nice bonus. It might take a while to build trust with customers but once you reach it, you’re on your way toward building a brand.
Some Other Considerations
You may find that all these dealership marketing strategies vary from place to place and some businesses might benefit from targeted Google Ads or websites while certain others could get more business from running TV or radio ads in their local town or city. You can always get feedback from professionals and you can try to implement their solutions to see if it’s the right fit for your auto dealership marketing strategy. The best practice when it comes to car dealership advertising is not to pursue a one-fit-for-all strategy but to explore and see different advertising revenues.